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SHIFT COVERAGE AND TEAM TEXTING FOR SMALL BUSINESSES

Text your team. Get the shift covered.

Someone called out? Send the open shift to just the people who can work it, each by private text. The first YES gets it, and everyone else hears it's covered. Use it for team notices and quick questions too. Nothing for anyone to download.

We'll email you. We never add you to a text list.
Riverside Cafe
Today 5:12 PM
Riverside Cafe: Jess called out. Can anyone cover tonight 6-10pm? Reply YES 14 to take it.
YES 14
Got it, Maria. It's yours: tonight 6-10pm. Thanks!
Text Message
ASK · KITCHENOpenFilled
Cover tonight 6-10pm
Sent to 6 people · 5:12 PM
MRMaria R.YES
DKDevon K.Can’t
APAna P.Waiting
LMLuis M.Waiting
Maria has it. Everyone else got “It's covered.”

Why not just a group text?

A group text works fine, until someone calls out.

THE GROUP TEXT
BEXTIN
Twelve replies. Who actually said yes?
First YES gets it. You see who has it.Group text: Twelve replies. Who actually said yes?
Everyone keeps replying after it’s covered.
Everyone else hears “It’s covered.”Group text: Everyone keeps replying after it’s covered.
Hard to send to just the kitchen.
One person, a section, or everyone.Group text: Hard to send to just the kitchen.
Everyone sees everyone’s number.
Private. Nobody sees anyone else’s.Group text: Everyone sees everyone’s number.
Staff can’t tell what needs an answer.
Staff see what needs them, in one place.Group text: Staff can’t tell what needs an answer.
Announcements get buried.
Notices they confirm. You see who has.Group text: Announcements get buried.
HOW IT WORKS

Simple to start. Nothing to install.

Set up your team in about 10 minutes. Your staff just need a phone that gets texts.

1

Add your team

Type names in, or hang a poster with a QR code they can scan.
2

They agree once

Staff tap the link and agree to work texts. No app, no password.
3

Pick who, type, send

A section or a few people. Answers show up as they come in.
We handle the carrier approval with you. Phone carriers approve every business that texts. While yours is in review, your team gets every message on their Bextin page, and texting switches on the day you're approved.
THREE WAYS TO REACH YOUR TEAM

Ask, tell, or talk.

Asks fill the gap for you.

Ask your kitchen to cover a shift, or the whole team who can work Saturday. Staff can ask for their own shift covered too, and you approve it or let it go through.

  • One spot or several
  • Add a bonus to the people still deciding
  • Swaps and time off go through you
ASK · EVERYONE2 of 3 filled
Brunch Sunday 9-3
Sent to 14 people · Thu 3:40 PM
+$20 bonus added. Only the 9 who haven't answered heard about it.
Maria R. and Devon K. have it · 1 spot left
YOUR TEAM'S SIDE

Easy for your team, too.

Most of your staff will only ever see a text. The ones who tap the link get a simple page made for them.

Answer by text, or tap the link

Every text links to their own Bextin page. No app, no password.

One place for what needs them

Asks to answer, notices to confirm, and where their requests stand.

Ask for a shift covered or time off

Approved by their manager, or automatically if you choose.

Message their manager privately

They pick who it goes to. Nobody else sees it unless it’s passed up.
Riverside Cafe
Hi Maria
NEEDS YOU · 2
AskLisa Chen · 5:12 PM
Cover tonight 6-10pm?
I'll take itCan't
NoticeStephen · Yesterday
Cooler repair 7am tomorrow. Use the reach-in until 9.Got it ›
YOUR REQUESTS
Cover my shift · Sat 4-10pmWaiting for LisaPending
Home1AsksNoticesMessages
Messages
ToLisa Chen
Only Lisa sees this.
Can I swap Saturday with Rosa?
Yes, that works. Send a Cover my shift so it's on the books.
Home1AsksNoticesMessages
FOR GROWING TEAMS

Starts simple. Grows with your team.

Have a few managers? Each one gets only what's theirs.

Needs you

Requests to approve, messages to answer, and spots still open, in one list on Home.

Pinned

Pin a person, a conversation or an Ask, add a short note, and it stays at the top until you’re done.

Leadership levels

Shift leads, managers, owners. Team messages go to the right person, and leaders can talk among themselves.

Get your team on Bextin early.

We're opening Bextin to a small group of businesses first, and helping each one get set up. Tell us a little about your team and we'll reach out.

  • We handle the carrier setup with you
  • Your staff don’t download anything
We'll email you. We never add you to a text list.

For employees

Nothing to download. You only get texts after your manager adds you and you agree to receive them. Reply STOP anytime to stop, or HELP for help. Message and data rates may apply.

What Bextin never does

  • Text a business’s customers. Bextin is for teams only.
  • Send marketing or promotional texts.
  • Sell or share phone numbers or texting consent with anyone.