Texting terms

Last updated October 24, 2026 · En español

What Bextin texts are

Bextin is a team communication service. Businesses use it to send work-related text messages to their own employees and team members: shift coverage requests, team announcements, and quick questions that need an answer. Each text is sent on behalf of the employer and starts with the employer's name.

Bextin is never used to text a business's customers, and it never sends marketing or promotional messages.

Who gets texts

Only people who are on their employer's team in Bextin (added by the employer, or approved by the employer after using the team's join link) and who have agreed to receive texts. Being on a team is not enough on its own. Texts stay off until the person agrees. Bextin never texts a number to invite someone to join.

How people agree to texts

There are two ways to agree. Both show the same terms, and both start with the box unchecked.

With the team's join link or QR poster

1. The employer shares their team's join link, or puts up a poster with a QR code. The employer passes it on themselves, for example by texting it from their own phone. Bextin never sends it.
2. The person opens the link and enters their name and mobile number, reads the terms, and checks the box (shown below).
3. They confirm the number is theirs with a one-time code.
4. If their number is already on the team, they're in. Otherwise the employer must approve them first, and no texts are sent until they do.
5. Bextin records the time, the method, and the exact wording they agreed to.

From their Bextin dashboard

1. An employer adds the team member's mobile number to their Bextin account.
2. The team member signs in to Bextin with that number, confirmed by a one-time code.
3. On their dashboard they tap Turn on texts, read the terms on the consent screen below, check the box, and tap Join texts.
4. Bextin records the time, the method, and the exact wording they agreed to.

Example messages

Some texts include a link to answer with one tap. Links always use the bextin.com address.

Replying

You can reply to a Bextin text to answer it, for example with YES or NO. Replies go to your employer's managers in Bextin, who can read them. Bextin may send one short text back to confirm your answer, or to let you know your manager will see a message it couldn't act on.

How often

Message frequency varies and depends on how often your employer sends team updates.

Cost

Bextin texts are free from Bextin. Message and data rates from your mobile carrier may apply.

How to stop or get help

• Reply STOP to any Bextin text to stop receiving texts. You'll get one message confirming it.
• Reply START to turn texts back on after stopping them.
• Reply HELP for help, or email support@bextin.com.
• You can also turn texts off or on from your Bextin dashboard at any time.
• In Spanish: reply ALTO to stop or AYUDA for help.

Language

Bextin's own texts (instructions, confirmations, reminders) come in English or Spanish, as each person picks when they join. They can change it on their Bextin page, or by texting ESPANOL or ENGLISH. What a manager writes is sent as they wrote it.

Your number and your privacy

Mobile numbers and texting consent are used only to deliver team messages. They are never sold, rented, or shared with anyone for marketing, and they are not shared with other team members. See our Privacy Policy for details.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.